Richard Sandall: »Recent research suggests that museums can contribute towards social inclusion at individual, community and societal levels. At an individual or personal level, engagement with museums can deliver positive outcomes such as enhanced self-esteem, confidence and creativity. At a community level, museums can act as a catalyst for social regeneration, empowering communities to increase their self-determination and develop the confidence and skills to take greater control over their lives and the development of the neighbourhoods in which they live. Lastly, museums, through the representation of inclusive communities within collections and displays, have the potential to promote tolerance, inter-community respect and to challenge stereotypes. As agents of individual, community and societal change, museums have demonstrated their potential to contribute towards the combating of issues such as poor health, high crime, low educational attainment and unemployment.«
Richard Sandall: Social inclusion, the museum and the dynamics of sectoral change. In: museum and society, Nr. 1 (2003), 45-62, S. 42–43.